One virtual session is $150 and lasts 50 minutes, including taxes. You can choose how frequently or infrequently you book sessions. Most folks find having one session every two weeks beneficial if financially accessible for them, but the frequency and timing is different for everyone. Some people come to therapy for short-term counselling and some people are looking for longer-term services. It’s totally up to you.

First sessions allow us to start building a therapeutic relationship and getting to know each other better. Starting therapy can often be a big decision, so we can go at your pace and only explore what you’re comfortable sharing. We can discuss what brings you to therapy, what you’re hoping for from therapy, what has worked (or not worked) in the past, and anything else that you feel is important for me to know about you. You’re also welcome to ask me anything about myself or the way I practice at any time.

Yes! I offer sliding scale services to economically marginalized QTBIPOC and trans folks who: 1) self-declare an annual income of less than $35,000 CAD and 2) who do not have access to any private health benefits (insurance). Sliding scale session fees will be discussed & agreed upon ahead of time and can range anywhere from $75-140. When these spots are full, you will be added to the waitlist and I will contact you as soon as a spot becomes available for you. If you meet these criteria and cannot afford the full fee session, please contact me regarding sliding scale services.

If you need to cancel or rebook your appointment, please email me at least 24 hours prior to your session. If you cancel, don’t show up for your appointment, or rebook with less than 24 hours’ notice (with the exception of emergencies), a cancellation fee equivalent to the cost of your session will be applied.

I don’t direct bill (with the exception of clients within the IFHP & NIHB programs), but I will provide you with a detailed receipt via email after payment is received for the session for insurance submission & reimbursement (if applicable). Most insurance companies cover therapy sessions provided by therapists with MSWs (Masters of Social Work), so check with your insurance plan to see if your sessions with me are covered.

Sessions can be booked by emailing me at hello@jettpeters.com. Payment for sessions can be sent via eTransfer to payment@jettpeters.com or paid via Visa, Visa Debit, MasterCard, Debit Mastercard, American Express, Discover, Diners Club, UnionPay, Apple Pay, or Google Pay on Jane Payments. Please send payment prior to your session. Outstanding payments will need to be settled prior to booking or attending additional sessions with me.